45 min. talk
Tools to assist and optimise healthcare services are becoming increasingly common, and undoubtably valuable. This talk will show how, in the name of usability, these services can be tied together into one integrated and intuitive system.
At Philips, our mission is to deliver meaningful innovations, that impact people’s lives. Philips spans both consumer and professional health categories and is a front-runner in the Internet of Things. This puts us in a unique position to deliver a truly connected health platform, which helps people live healthier lives.
We developed the health continuum strategy, which aims to provide support for people and populations during their life-time. This assumes that people have different care needs, depending on which life-phase they are in.
Think for example of preventative care (e.g. brush your teeth, monitor your baby’s health during pregnancy). Hospital care (e.g. MRI scans, which are entered into your patient profile) or home care (e.g. monitor your health after hospital-release; make sure you take medication on time). For all these care-moments, we provide and design products & solutions that are digital and connected.
In this presentation, I will show how we tie those solutions together in one design system. I will show examples of connected products, which provide us with insights about people’s health. I will discuss the challenges we met, designing interfaces that span both professional radiology stations, as well as consumer apps for connected devices. I’ll provide a peek into our kitchen on how we came to a unified design language.
Lastly, I will discuss the tools we have put in place to enable our partners — which are numerous — to roll out these design standards. We designed a system — spanning connected devices and software — that is both future-proof and re-usable by many different solutions. After all, it is in everybody’s interest to design solutions which are easy-to-use and efficiently integrated. This is connected user experience, where everything is tied to everything else.
Sketch by Nádia Ferreira
Reinoud Bosman has worked as a user experience professional for over 15 years. He has created award winning user experiences for a wide range of industries. From online campaigns to enterprise intranets; from e-commerce to e-government. He has lead user experience teams and projects, safe-guarding and defining the quality, standards & guidelines and business processes. Currently, he is employed at Philips Design, where he is a creative lead digital innovation.
EuroIA is the leading Information Architecture (IA) and User Experience (UX) conference for Europe.
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